Posts tagged ‘Process’

Bluster, Bluff and Braggadocio


On the eve of the FCC announcement of the proposed rules for net neutrality Ivan Seidenberg, Verizon Communications CEO, decided it was appropriate to float out a few gallons of FUD at the Supercomm 2009 in Chicago.
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Wrote Notes?


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One in a series of Leadership Articles to cause you to think and perhaps to act. Read other articles.

I work with many senior leaders and am often amazed by their frustration at keeping track of all of their notes collected outside of their normal electronic environment. I usually coach them to follow a formula I’ve used successfully for years.
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FCC And Net Neutrality


In a recent interview by Cecilia Kang in the Washington Post, Julius Genachowski, the Chairman of the FCC, made some interesting comments about his (andĀ the FCC’s) role in fostering net neutrality. It makes for an interesting read and cause for some serious thinking.
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Company Software Use Legit?


In years of completing due diligence activities with small companies we have run into a number of situations where rapidly growing companies have spent more time on growth and less time on ensuring that they are complying with the rules of software use and licensing. It’s an expensive strategy as twelve companies recently found out.
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Executive Assistants run the Universe


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One in a series of Leadership Articles to cause you to think and perhaps to act. Read other articles.

I have had the privilege of working with a number of excellent Executive AssistantsĀ (EA) who tried very diligently to keep me on the straight and narrow. From these folks I learned a great deal of how to make that relationship work. Most of the foundation of an Assistant’s success in managing with an executive comes from effective commitment management.
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Decision Action Threshold Event


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One in a series of Leadership Articles to cause you to think and perhaps to act. Read other articles.

Recently we were archiving some notes from a prior consulting engagement and having thumbed through the mounds of data and reports, that made up the effort, we stumbled across some statistical results that caused us to pause. Have you ever considered how to measure the effectiveness of a business in making and implementing decisions?
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Sales to Services handoff


Think | Act


One in a series of Leadership Articles to cause you to think and perhaps to act. Read other articles.

Managing the space between sales and a delivery organization has it’s unique challenges. Over the many years I’ve walked in that somewhat rough ground I’ve learned a thing or two about how to manage the process and in doing so, myself.
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Five Things I Wish I Knew Earlier in Life


Some time ago I was asked to speak to a group of students about my perspectives on work, business and life. I took the opportunity to review all those things I learned after I reached twenty years old (about the point I realized I did not know everything) and sifted through the list until I was left with five important things.
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Managing the Insanity of Travel


Isn’t travel great? I just came back from the UK and everything on the trip went according to plan but nevertheless I was subjected to the following:

  • Enter all passport information from home only to be told that it was not available at check-in desks - grrrr!
  • take my shoes off at security even though they contain absolutely no metal
  • Remove my belt even though it’s obvious that it’s again, non-metallic
  • Be asked why I have 5 separate chargers (phone, laptop, camera, MP3, and GPS) — think about saying something about @#$%F&^% manufacturers who cannot choose one DC voltage for all equipment. Keep mouth shut, smile.
  • Have the inspector fully open my fountain pen and gets ink all over his hands - he asks “what is this black stuff in this pen”? Duh its, like, an old school pen. “Cool” says he.
  • The pilot decided to fly the plane in second gear, so it takes 1-1/4 hours longer. He saves a few bucks but cost the 300 people on board an hour out of their lives

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Managing the Three C’s


A Field Guide to Getting Your Organization’s Objectives Accomplished.

Once an organization has established its prime motive by articulating its vision, mission, values, and key results areas (KRA) along with the resulting objectives, it needs to establish ownership and accountability of these. Doing so will ensure the success of the business unit.

Leaders who need to be convinced that their teams are acting on the important objectives of the business can utilize a simple technique to ensure that this occurs. Frequently, leaders find the connection between the KRA’s of the business unit and the objectives of the individuals within their sphere of influence is not congruent. Interestingly, the intersection of the responsibility to achieve objectives and the Key Results of a given business unit exist in three states: Coverage, Conflict, and Collaboration.
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