Posts tagged ‘Organization’

OSS, BSS Musical Chairs


Alcatel-Lucent’s recent announcement of a major restructuring of its organization leaves us somewhat confused by what it is trying to accomplish. It has now 11 presidents! Maybe more, but that’s what we counted on the announcement. You can read bios here. Smells like matrix management to us.

Whither goes Support Systems?

A interesting note is that they’ve shuffled the Operations and Business Support Systems group from the Services Group into the Appplications Software group. We are quite interested in seeing how this plays out in the long term. Its been our observation, in the past, that the further an OSS or BSS product moves from the Services group the less likely it is to be successful in the market.