Telephone Survey: Here’s Your Cheat Sheet!

We probably would have skipped over the article about a recent telephone survey in  Pukou District of Nanjing, China  were it not for the fact that in an earlier life we had been involved with a telephone company’s quality of service surveys (SPMP for those of you who might remember) for the CRTC back in the late 1980’s. It seems that the Chinese locals have perfected the method of getting the answers right.

In a posting by Joel Martinsen of the DANWEI regales us with a tale of woe in a village getting called by the provincial authorities to determine their “well being”. It seems that there are no limits to what will be done to get the answers right and disparaging comments muffled. Telephone surveys—they are so right!

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