Web based OSS & BSS

A trend that we have been following for some time seems to be picking up speed in the market. Web based OSS and BSS seem to be gathering real momentum. While some entry level billers and support system back-end applications have had a web presence for some time, it is interesting to note that Alcatel-Lucent is moving into this space rapidly.

It has always been evident that bringing support systems closer to the customer will reduce inefficiencies in the delivery of service. A recent article over at TMC Net provides an analysis of the services and some insight into what it might mean to your business.

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