Single Common Product and Service Catalogue

Dream or Destiny?

We’ve always been astounded by the rampant proliferation of product and service catalogues within most Communications Service Providers (CSP) and have commented about this before. The speed required to launch services causes most CSPs to make pragmatic decisions to deploy quickly, while paying mostly lip service to product and service catalogues (amongst other things), which are, at best, an afterthought. However, part of the problem lies with OSS and BSS providers who are unwilling or unable to work with a common catalogue.

A joint presentation by tribold, Gartner and The TeleManagement Forum highlights some of the points that can be considered in moving to this business model. While the talking heads style is a bit 1950s and if you can overlook the marketing pitch nature of the presentation there is some helpful information to gleaned from the material. You can access the presentation here.

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